From the game
Open Settings, choose Delete account and read the displayed recovery period and deletion date before confirming. The request deactivates ordinary play while keeping your private account data recoverable during that period. Signing in again does not automatically cancel the request.
Reactivate or keep the request
Sign in to your own account before the deadline. The game shows the remaining days and asks whether to Reactivate account, which cancels the request, or Sign out, which leaves it scheduled. After the deadline, final erasure cannot be reversed. Changing the configured period does not silently change an existing request's saved deadline.
Without reinstalling
Email info@2-g.net using the button below. Include Plioro, your public game ID if known and your Apple or Google sign-in method. Never send a password, access token or full payment proof. We verify ownership through a private support process before acting; knowing another player's public ID cannot delete their account.
What may remain
Limited pseudonymous transaction and erasure records may be retained for refunds, fraud prevention and legal/accounting obligations. File-removal failures remain blocked from ordinary media access and are retried. Contact support for retention details or an unresolved request. Uninstalling the app alone does not request account deletion or cancel a separate store-managed subscription.
Invitation reward protection
To prevent repeated invitation rewards, a one-way hash of the sign-in identifier is kept while your account is active and for 180 days after final deletion (at most 365 days). At final deletion, it is detached from your player and invitation records; the original provider identifier is not kept for this purpose. The retention deadline is saved when deletion completes and is not extended by later setting changes.
Sign in with Apple after deletion
Deleting your Plioro account continues even if automatic Apple authorization revocation is unavailable. The game shows whether an additional step is required in Apple Account settings → Sign in with Apple → Plioro. An encrypted token may be held separately for revocation retries for up to 24 hours after final deletion; it is then removed. Anonymous revocation status remains for at most seven days. See Apple’s account settings for the current steps. The device can also retain a private Apple sign-in handle for up to 90 days from a verified sign-in to observe its authorization state. Passive app use does not extend that deadline. Matching local sign-out/deletion, expiry or corrupt storage triggers its cleanup; it is not used for advertising or analytics.
Optional measurement
Usage and campaign measurement has its own optional choice, separate from notifications, and also depends on audience, privacy and supported service settings. Without an eligible choice and supported configuration, our server creates no measurement events. When available and chosen, it may use an application-instance identifier and server-confirmed game, sign-in and purchase events; this is not a promise of campaign attribution. On our server the choice lasts 30 days, an instance binding up to 7 days, a pending event payload up to 24 hours, and minimal delivery/deduplication state up to 7 days. A delivery attempt clears the instance payload. Withdrawal or account deletion removes our choices, bindings and queued payloads; it does not promise deletion of data already processed by a provider or of an independent SDK queue.